GOVERNMENT FOCUS.
Resiliency | Team Building | Leadership | Empowerment
As a leader in a national organization working with civilians, military personnel, and contractors on different teams, communication is the key to success. Unfortunately, there are times when a communication breakdown happens.
In one scenario, conflict and lack of communication caused one team that worked two shifts to clash and be unproductive. As the leader, liaison, and coach, I sat down with each side to get their thoughts and opinions about what was wrong. After this, the data was broken up into different categories and labeled by who could address the issue. The vision was set before both sides and teams, and every part of every team member's thought was brought out in communication sent to everyone.
When the team members saw themselves in the vision, this was the breaking point for communication to start. Chokeholds were identified (without making anyone feel inadequate), roles were re-defined, and Leaders enforcing timelines/constraints were established. Clearly articulating, strategically capturing, and incorporating team members into a vision are two different things. The productivity and output of this team's work soared from 20% output of reporting and communication efforts to a 65% increase of the production to customers.
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About E-Series
E/SERIES is an empowerment coaching/consulting business that provides support and brings key knowledge and experience through training different private and public sector organizations in areas of resiliency, leadership, and team building.
Our business is built on a series of E’s that include engaging, enlightening, equipping, educating, encouraging, energizing, and empowering our customers. What makes E-Series unique is the hub of resources provided as a direct holistic approach known for getting to the bottom line: NO Fluff.
